Company Overall

Website: https://www.parcelperform.com/

Headquarter: Singapore

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Parcel Perform is a team of logistics and data experts setting the bar for the delivery experience from pre-checkout to returns.

By harnessing the power of data and integrations our platform helps businesses improve customer lifetime value, lower logistics costs, and advance customer service operations, fuelling growth and expansion.

With Parcel Perform, e-commerce businesses can now make every order, every shipment, and every loyal customer count.

Core values = [Integration, Big Data, SaaS, Logistics]

What I have learned so far

• There are no perfect working process. It has to be enhanced several times with the experiment in daily work.

• Flexible is necessary to make your process won't be a blocker. Depend on your project timeline, resources, team strengths, you should be flexible in the way of running a process. Running a process in the real world always different with the ideal world.

• The most effective strategy to use your resource to concentrate on the crucial one at a time is to apply Critical Path.

• Micro management doesn't work for software company and also with me.

• People are the foundation of everything. Therefore, the leadership training 

Responsibilities of Technical Project Manager

• Coordinate a delivery team (squad) of Product Manager, Tech Lead, Engineers, Data Analysts, QCs to deliver complex solutions for business requirements.

• Allocate the resources for delivering the Epics and external inquiries.

• Maintaining project timeframes, budgeting estimates, and status reports.

• Document and implement best practices and streamline processes.

• Identifying, assessing, and managing risks throughout the project lifecycle.

• Mentor and develop project team members.

• Supervise and lead squads by providing direction, motivation, and support.

• Contribute to the project management body of knowledge within the organization.

• Collaborate with Product Manager to define and maintain the roadmap.

• Overseeing the work happening around team members as a helicopter view to ensure there are no blockers and less of dependencies.